Heather Hansen O’Neill is an award-winning speaker, author, coach and facilitator presenting to associations, corporations and nonprofits on leadership, team development, and change management.
For the past 20 years Heather’s company has helped clients from entrepreneurs of new businesses to Fortune 100 companies improve their relationships and lead more effectively in a rapidly changing business environment. She has helped her clients create deeper more meaningful relationships in sales and customer service resulting in increased customer loyalty and overall profit. She has developed programs that systematize processes, enabling increased efficiency, profitability and service. In addition, the work she does to enhance understanding within and between departments has shown a better flow of productivity as well as higher ratings in employee satisfaction.
• Author of Find Your Fire (Morgan James, 2011)
• Author of Teams On Fire! (Rock Star Publishing House, 2013
And just launched the From Fear to Fire Podcast